FAQs

How much space do your teepees need?

Each teepee requires a minimum space of 100cms by 180cms.

Our standard mattress is 165cms long but we can add an extension for taller children up to 6ft. With the extension, each teepee requires 100cms by 210cms in space.

How long is your hire period?

We offer 3 nights for the price of 1 for all our clients if you want a set up and collection on a weekday, such as Friday to Monday. We can however be flexible on this and will be happy to discuss when booking.

How do I confirm my booking?

Once payment of the security deposit is received your booking is confirmed.

Full payment is due 2 weeks before your sleepover.

Please note, the security deposit is non-refundable if you cancel your sleepover but I will offer to reschedule for free within 12 months of your previous booking.

Do you require a security deposit?

Yes! We require a £50 security deposit (or £75 on larger orders) to confirm your booking. This is returned to you after your sleepover once everything is returned and checked for damage.

What time is set up and collection?

We usually set up and collect in the morning but this is dependent on availability and can be flexible. We will discuss this with you when booking.

How long does set up and collection take?

This depends on the number of teepees and added extras booked. We usually say about 15 minutes per teepee plus unloading time to set up and collection is usually no more than 30 minutes.

Which areas do you cover?

Surrey: Kenley, Purley, Coulsdon, Caterham, Warlingham, Sanderstead, Selsdon, Woldingham, Oxted, and Godstone.
South London Borders: Croydon, South Croydon, and Shirley.
Surrey Suburbs: Redhill, Reigate, Banstead, Epsom, Kingswood, and Leatherhead.
Greater London / Kent Borders: Bromley, Beckenham, West Wickham, Biggin Hill, and Orpington.
Kent: Tunbridge Wells & Rusthall, Westerham, Biggin Hill, Sevenoaks, Riverhead, Otford, Edenbridge & Crockham Hill, Tonbridge and Limpsfield
South & South East London: Sutton, Carshalton, Wallington, Mitcham, Dulwich, and Peckham.
Sussex: East Grinstead & Forest Row, Crawley & Copthorne, Gatwick & Horley, Haywards Heath, Burgess Hill, Horsham, Uckfield, Crowborough, Hartfield, Withyham, Lingfield & Dormansland

Don't see your area listed? If you live outside these boundaries, please drop us a message through our contact form! We always try our best to accommodate special requests whenever our weekend schedule permits.

How are the bedding and teepees cleaned?

All bedding is washed using hypoallergenic detergent after every sleepover and hard surfaces/themed items are thoroughly sanitised between hires.

Are teepees and equipment safety tested?

Yes, my equipment meets strict safety standards and compliance regulations and I am fully insured.

Do the fairy lights and lanterns require plug sockets?

All styling lights are battery-operated and completely safe to leave on overnight with no trip hazards or hot bulbs.

What age group are the teepees suitable for?

They are best suited for children aged 4 to 12+ or up to 165cms tall.

We can add an extension to our mattresses for taller children up to 6ft.

What do I need to do to prepare the room before you arrive?

The designated space needs to be completely cleared of furniture and vacuumed before we arrive to set up.

Can I have a bespoke theme?

Of course! Please get in touch and we will be happy to quote for this.

What is your cancellation or date-change policy?

If you decide you no longer want to go ahead with your booking or need to cancel for any reason, I will do my best to offer an alternative date to reschedule within 12 months of your previous booking.

The security deposit is non-refundable once paid.

If cancelling more than 14 days before the sleepover, a full refund minus the security deposit will be offered.

If cancelling 7 to 14 days before the event, the security deposit is forfeited plus 50% of the booking total is due.

If cancelling less than 7 days before the event, the security deposit is forfeited plus 100% of the booking total is due.